metroclick

Smart Lockers

MetroClick’s self-serve smart locker systems deliver automated parcel and device management for commercial properties, reducing operational costs while providing 24/7 secure access for employees, residents, and guests through intelligent compartment technology and comprehensive management software.

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Reduce operational costs while improving service availability

Automated 24/7 parcel management eliminates front desk workload and reduces staffing requirements while providing convenient access for employees, residents, and guests, enhancing satisfaction through self-service convenience.

Enhance security with intelligent monitoring and access control

Industrial-grade construction with reinforced locks and comprehensive camera surveillance provides secure storage while detailed access logs and automated alerts ensure complete accountability for all package transactions.

Scale efficiently with modular expandable design

Configurable compartment sizes and expandable tower system accommodates growing delivery volumes while flexible mounting options enable installation in any space configuration without major infrastructure modifications.

Branding & Customization

Custom branding solutions for smart locker systems

Complete visual customization options deliver cohesive brand presentation while providing secure automated storage, turning essential service touchpoints into powerful brand reinforcement opportunities.

  • Check icon 1Design, production, and installation of unlimited custom graphics and branding elements
  • Check icon 1Choose from 4,700+ available RAL and Pantone colors for perfect facility integration
  • Check icon 1Seamless branding application maintains visual consistency across all facility touchpoints
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Software Management & Security

Digital lockers with cloud-based software management & security platform

Advanced software platform delivers seamless user experiences while providing administrators complete control over access, monitoring, and operational analytics for maximum security and efficiency.

  • Check icon 1Configurable integration accommodates wide variety of delivery services and package types
  • Check icon 1Cloud-based software management with automatic security patches and feature enhancements
  • Check icon 1Generate organic social media buzz that travels through guests' personal networks

Trusted by industry leaders to power better customer experiences

Modular self-service smart locker specifications

Modular locker system engineered for parcel pickup, drop-off, and secure storage applications. Features customizable compartment configurations, industrial-grade construction, and integrated touchscreen interface with comprehensive software management for enhanced operational efficiency.

Technical Specifications:
  • Display: 15″ HD touchscreen with optical bonding technology
  • Compartments: Modular sizes from 4″ to 48″ height, 16″ width, 24″ depth
  • Capacity: Control Tower (max 14 compartments), Add-On Tower (max 18 compartments)
  • Construction: Industrial strength steel with reinforced hinges, 250 lbs weight
  • Power: 110-220V AC, 150W consumption, battery backup option available
  • Connectivity: Ethernet, Wi-Fi 5G, cellular backup, Android & iOS control apps
  • Configuration: Straight, L-shape, U-shape, back-to-back tower arrangements
  • Security: Multi-use access accommodation, barcode/QR reader, security cameras
digital wayfinder

Discover the versatility built into each product

Built for Every Environment

Trust in ruggedized, rated, reliable and robust devices of all shapes and sizes that perform flawlessly indoors or out.

Engage and Inform

Guide users through effortless, self-driven, interactive experiences or stream advertisements and promotions 24/7 on optically bonded, enhanced viewing touch screens.

Modular in Design

Easily configure, connect and scale devices to suit different locations, functions and use cases, while streamlining maintenance, serviceability and operational expenses.

Unapologetically Authentic

Fit any space with aesthetics and branding that drives emotional resonance and authentic connections to your true brand.

Other hardware options

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Large Format Kiosks

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Transactional Kiosks

More Information

Smart Locker Technology: Revolutionizing Package Management and Secure Storage Solutions

Innovative locker technology represents a fundamental shift in how facilities manage package deliveries, personal storage, and asset management through intelligent automation. MetroClick’s self-serve locker systems eliminate the inefficiencies of traditional mailrooms and package handling processes, where staff spend countless hours logging deliveries, notifying recipients, and managing pickups. These automated solutions operate 24/7, providing secure storage and retrieval without human intervention while maintaining comprehensive tracking of every transaction.

The transformation extends beyond simple storage – smart lockers create accountability chains that protect both facilities and users. Every interaction generates digital records, including timestamps, user identification, and photographic evidence of package conditions. This documentation proves invaluable for resolving disputes, tracking the chain of custody, and demonstrating due diligence in package handling. Property managers report dramatic reductions in package-related complaints and lost item claims after implementing automated locker systems in retail and hospitality environments.

Contactless Delivery Integration Capabilities

Modern smart lockers seamlessly integrate with primary delivery services, accommodating packages from traditional carriers and emerging last-mile delivery providers. Delivery personnel receive unique access codes for depositing packages, eliminating the need for building access or staff interaction. The system automatically notifies recipients via email or SMS, including locker location and access instructions. This contactless process proved essential during recent health concerns and continues providing efficiency benefits across corporate facilities.

Advanced systems accommodate various delivery types, including refrigerated compartments for grocery deliveries, oversized bays for furniture or equipment, and climate-controlled sections for sensitive materials. Integration APIs connect with carrier tracking systems, updating recipients throughout the delivery journey. Some implementations include delivery robot compatibility, preparing facilities for autonomous delivery futures. Digital signage integration enhances the user experience by providing real-time updates and instructions.

Multi-Factor Authentication and Security Protocols

Flexible authentication options ensure convenient access while maintaining security integrity. Traditional PIN codes remain popular for their simplicity, while QR codes sent to smartphones eliminate the need for memorization. Biometric options, including fingerprint readers, provide enhanced security for high-value storage applications. RFID badge integration allows seamless access for employees already carrying facility credentials in events and conference settings.

Multi-factor authentication combines methods for sensitive applications, requiring both physical credentials and knowledge factors. Time-based access restrictions limit retrieval windows for temporary storage needs. Guest access capabilities generate single-use codes for visitors or service providers, maintaining security while accommodating irregular users. The system logs all authentication attempts, flagging suspicious patterns for security review through advanced software platforms.

Modular Design Enabling Scalable Deployments

Innovative locker systems adapt to diverse storage needs through modular compartment designs. Standard configurations include various heights from compact 4-inch slots for documents to 48-inch bays accommodating large packages or equipment. Width and depth options ensure efficient space utilization while accommodating typical package dimensions. Adjustable shelving within larger compartments provides flexibility for changing needs in advertising agencies and creative studios.

The modular approach enables phased deployments, starting with core capacity and expanding as demand grows. Add-on towers integrate seamlessly with existing installations, sharing software platforms and user interfaces. This scalability protects initial investments while accommodating growth. Facilities can also reconfigure compartment sizes by swapping modules, adapting to evolving package profiles without complete system replacement. Kiosks equipped with smart locker functionality provide additional versatility.

Installation Flexibility for Diverse Environments

Physical installation flexibility ensures smart lockers integrate effectively within diverse architectural constraints. Straight-line configurations maximize wall utilization in corridors or mailrooms. L-shaped arrangements efficiently use corner spaces while maintaining accessibility. U-shaped installations create efficient package handling zones with maximum capacity. Back-to-back configurations serve multiple access points from central locations in restaurants and food service areas.

Weather-resistant options enable outdoor installations, expanding delivery access without compromising building security. These units feature enhanced sealing, drainage systems, and temperature management for year-round operation. Vandal-resistant construction with reinforced hinges and impact-resistant displays ensures reliability in unsupervised locations. Aesthetic customization options help outdoor units complement architectural styles rather than appearing utilitarian.

Real-Time Analytics Driving Operational Excellence

Cloud-based management platforms provide comprehensive visibility into locker system operations from any location. Real-time dashboards display current occupancy rates, helping managers identify capacity constraints before they impact service. Usage heat maps reveal peak demand periods, informing staffing decisions for adjacent services. Dwell time analytics identify packages awaiting pickup, enabling proactive recipient notifications in busy retail locations.

Performance metrics track system reliability, including door cycles, lock actuations, and component status. Predictive maintenance algorithms analyze usage patterns to schedule service before failures occur. Integration with facility management systems consolidates operational data, providing holistic views of building services. Automated reporting generates insights for stakeholder communications and continuous improvement initiatives.

Revenue Opportunities Through Smart Storage

Smart lockers create revenue opportunities beyond operational savings. Retail environments monetize convenient pickup locations, charging fees for extended storage or premium locker sizes. Residential communities incorporate locker access into amenity packages, differentiating properties in competitive markets. Corporate facilities allocate locker costs to departments based on usage, creating accountability for package volumes through transparent partners programs.

Third-party logistics providers pay for locker access, creating revenue streams for the building while providing delivery flexibility. Advertising displays on locker interfaces generate passive income while users await authentication. Some implementations offer paid services like package consolidation or gift wrapping, leveraging the secure storage infrastructure. These revenue models help offset implementation costs while enhancing service offerings in automotive showrooms and service centers.

Future-Ready Technology Platform

Innovative locker technology continues evolving with emerging capabilities enhancing user experiences and operational efficiency. Artificial intelligence analyzes usage patterns to optimize compartment allocation, ensuring appropriate sizes remain available during peak periods. Machine learning algorithms improve authentication security by detecting anomalous access patterns. Integration with building automation systems enables energy-efficient operation, reducing power consumption during low-usage periods through intelligent touch screens.

Voice-activated interfaces accommodate hands-free operation, particularly valuable when users carry packages. Augmented reality wayfinding helps users locate assigned compartments in large installations. Blockchain integration creates immutable delivery records, enhancing accountability for high-value shipments. These advancing technologies ensure smart locker investments remain relevant as user expectations and delivery methods continue evolving across all industries.