- An American multinational conglomerate broken up into 3 companies (Aerospace, HC, Energy)
- GE Vernova: Engineering Group and FieldCore (craft technicians) service live outages at customer power plants and gas turbine sites worldwide
- Implemented Live Outage (break fix) solution in over 15 projects and 120 sites worldwide
- Transform and deliver how teams execute at customer sites during live outages
- Use lean management and operator experience / feedback
- Immediate availability of vital information, instructions and procedures (lean @ front lines)
- Learn from worldwide outages happening simultaneously
- A ruggedized tablet-based system with real time access to manuals, documents, videos and checklists
- Over 1,600 devices deployed
- Access available remotely, onsite and on the turbine deck
- Everything at fingertips to safely stay on track at the site
- Real time feedback and progress tracking from the field
- Enhanced user experience with convenient, comprehensive access to information when and as needed
- Reduced cycle times by up to 30% while also improving in-field safety
- Returning end customers to operational status far more quickly than prior to solution being deployed
