Interactive Experience Design Solutions
Interactions that create memorable experiences
MetroClick’s engage solutions turn every user touchpoint into an opportunity to inform, engage and convert your audience. From retail environments to health systems to industrial field services, we help you build immersive journeys that seamlessly and conveniently connect to your user’s daily lives while keeping them coming back for more.

Trusted by industry leaders to power better customer experiences
Elevate Engagement with Convenience and Self-Service
Deliver exceptional experiences
Turn every touchpoint into a personalized, convenient, informative and connected experience. Our interactive displays and kiosks are specifically designed to be user-friendly, intuitive and consistent, no matter where users engage with your brand. Simultaneously, we also design them to help our clients streamline and enhance productivity through digital means, adding value to both sides of the operational equation.

Informational Kiosks
Provide easily accessible, visually appealing and consumable real time content to aid users in quickly and conveniently getting the relevant information they need, when they need it. Whether campus maps, local events with wayfinding or product information, we design our solutions to optimize content delivery in a safe, secure, informative manner across a variety of indoor and outdoor environments.

Transactional Kiosks
Assist in the self-serve sales process with informative, convenient and guided interactions to browse, select, pay and be on your way. Use digital and interactive touchpoints to boost sales and brand awareness by intersecting e-commerce with in-location devices for fun and appealing human-technology interactions.

Operational Kiosks
Streamline operations, reduce wait times, increase efficiencies and boost productivity with mobile and self-serve options while showing off your digital assets

Learn how Lexus enhanced fan engagement at Madison Square Garden
Lexus teamed with MetroClick to install photo booths and digital displays that transformed game-night interactions into shareable moments, showcasing Lexus’s premium identity through authentic fan-created content.

Why our engagement solutions creates lasting impact
Turn every interaction into a memorable experience with intuitive solutions that streamline operations while building deeper customer connections.

Vertically Integrated
One partner. One total solution. From custom hardware to enterprise software with full-service support – we design, build and integrate everything in-house, end-to-end.

User-centric Use Cases
We don’t just sell tech – we craft interactive experiences that turn taps into meaningful moments. Smart hardware, intuitive software and standout content create personalized journeys that connect people to your brand.

Built for Results
Our solutions thrive in complex environments. With equal focus on experience, security and compliance, we meet the toughest demands – from IP-rated hardware to SOC 2 Type II software.

Global Reach at Scale
Built to scale with local precision. Deep in-house teams, mass production, trusted partners and a proven ecosystem – we meet you where you are and grow at your pace.
More joy, more revenue, more results
+20%
Average increase in user satisfaction
+40%
Average increase in sales revenue
+25%
Average increase in lead conversion
Industry applications for Engage

Sports Arenas
Turn taps into memorable moments
Create new and exciting ways for fans of all ages to engage with teams and players

Retail Stores
Tailored tech for tailored suits
Reimagine shopper experiences when you merge high tech with showroom aesthetics

Visitor Centers
Connect travelers to local attractions and events
Guide visitors and residents to everything a community has to offer
MetroClick Manager
Sync every screen, everywhere
Our hybrid CMS and DXP platform that seamlessly connects your digital experiences. Easily deliver omnichannel content using intuitive editing tools and templates to craft engaging customer interactions.

More Information
Immersive Journey Orchestration Technology
The evolution from passive displays to immersive experiences represents a fundamental shift in how businesses connect with their audiences. MetroClick’s journey orchestration technology transforms traditional customer interactions into carefully choreographed experiences that resonate on emotional levels. By deploying immersive kiosks at strategic journey points, businesses create narrative arcs that guide users through meaningful discovery processes rather than simply presenting information.
Consider how a museum visitor’s experience transforms when static plaques become interactive storytelling platforms. Each interactive display becomes a chapter in a larger narrative, building context and emotional investment as visitors progress through exhibits. This orchestrated approach ensures that every touchpoint contributes to a cohesive experience that visitors remember long after they leave.
Emotion-Driven Interaction Systems
Human decisions are fundamentally emotional, yet traditional digital interfaces often neglect this crucial dimension. MetroClick’s emotion-driven systems recognize and respond to user emotional states through sophisticated interaction design. These systems utilize color psychology, motion dynamics, and responsive feedback to create experiences that feel intuitive and satisfying at visceral levels.
The technology extends beyond simple user interface design. By analyzing interaction patterns, pressure sensitivity on touchscreen kiosks, and dwell time variations, the system adapts its responses to match user emotional engagement levels. A frustrated user might receive simplified navigation options, while an engaged explorer discovers deeper content layers. This emotional intelligence transforms mechanical interactions into human conversations.
Experience Personalization Engines
Every individual brings unique preferences, abilities, and contexts to their interactions. MetroClick’s personalization engines recognize this diversity, dynamically adapting experiences to match individual user needs without requiring explicit configuration. Through sophisticated pattern recognition and contextual awareness, these systems create uniquely tailored journeys for each user.
The personalization process begins from the first interaction. Language preferences, accessibility needs, and interaction styles are detected and accommodated seamlessly. As users engage with interactive software, the system learns and refines its understanding, progressively delivering more relevant and engaging content. This adaptive approach ensures that whether serving a tech-savvy teenager or a senior citizen unfamiliar with digital interfaces, the experience feels natural and accessible.
Dynamic Content Adaptation Systems
Static content fails to maintain engagement in dynamic environments. MetroClick’s adaptation systems continuously refresh and reorganize content based on real-time factors, including time of day, weather conditions, current events, and audience demographics. This dynamic approach ensures experiences remain fresh and relevant regardless of when users interact with them.
Implementation in retail environments demonstrates the power of dynamic adaptation. Morning displays might emphasize coffee and breakfast items, transitioning to lunch specials midday, and highlighting dinner options as evening approaches. Seasonal adjustments, inventory levels, and promotional calendars integrate seamlessly, ensuring displayed content always reflects current reality rather than outdated planning.
Memorable Moment Creation Platforms
Experiences become memories when they transcend ordinary expectations. MetroClick’s moment creation platforms engineer opportunities for surprise, delight, and social sharing. These carefully designed interaction points transform routine transactions into story-worthy experiences that users eagerly share with others.
The secret lies in understanding psychological triggers that prompt memory formation. Unexpected personalization, gamified interactions, and shareable achievements create emotional peaks that anchor experiences in long-term memory. A simple product lookup becomes an interactive journey of discovery. A wayfinding query transforms into an engaging exploration. These elevated moments generate organic word-of-mouth promotion as users share their experiences.
Photo-Worthy Experience Zones
Visual storytelling dominates social media, making photogenic experiences invaluable for brand amplification. MetroClick’s photo booth solutions and interactive displays create Instagram-worthy moments that users naturally want to capture and share. These zones combine striking visual design with interactive elements that encourage creative expression and social sharing.
Success requires balancing aesthetic appeal with functional purpose. A beautifully designed video wall that responds to user movements creates compelling visual content while delivering brand messages. Interactive mirrors that overlay digital effects on user reflections generate shareable moments while showcasing products. These experiences feel organic rather than forced, encouraging authentic social sharing that amplifies brand reach exponentially.
Engagement Depth Measurement Systems
Understanding engagement quality requires looking beyond simple metrics like click counts or dwell time. MetroClick’s depth measurement systems analyze the richness and meaningfulness of user interactions, providing insights into emotional connection and experience satisfaction. These sophisticated analytics reveal not just what users do, but how deeply they connect with content.
Advanced analytics platforms track micro-interactions, gesture patterns, and exploration paths to build comprehensive engagement profiles. Heat mapping reveals which content elements generate the strongest responses. Path analysis shows how users navigate through experiences. Emotion recognition technology gauges user satisfaction levels. This multidimensional data enables continuous experience optimization based on actual user behavior rather than assumptions.
Emotional Connection Metrics
Traditional analytics miss the emotional dimension that determines whether experiences resonate or fall flat. MetroClick’s emotional connection metrics utilize facial expression analysis, interaction intensity patterns, and behavioral indicators to gauge emotional engagement levels. This deeper understanding enables businesses to identify which experience elements generate genuine connection versus mere interaction.
The practical application extends across industries. In healthcare settings, understanding patient emotional states during check-in processes enables more empathetic service delivery. Retail environments can identify which product presentations generate excitement versus confusion. Entertainment venues can measure audience energy levels and adjust experiences accordingly. These insights transform experience design from guesswork into science.
Creating memorable experiences requires orchestrating technology, psychology, and design into seamless journeys that resonate with users on multiple levels. MetroClick’s comprehensive approach addresses every dimension of engagement, from initial attraction through lasting memory formation, ensuring that every interaction contributes to building meaningful relationships between brands and their audiences.