by MetroClick | Dec 28, 2018 | Uncategorized
The importance of brands adapting to the uses of new technology to implement amazing customer service has been more evident than ever this past year. Studies show that 67% of consumers will completely cut ties with a brand due to a bad experience. We’ve...
by MetroClick | Dec 26, 2018 | Uncategorized
As the horizon of 2019 nears and holiday shopping season is over, we’re taking a look at how customers shopped this past year, and what made the most successful brands. First, let’s start off with one glaring fact no retailer can ignore. While there are tremendously...
by MetroClick | Dec 23, 2018 | Uncategorized
If there’s one new year’s resolution every retailer should make, it’s to modernize their store. Spruced-up aesthetics appeal to customers, ultimately encouraging sales. Here are 10 ways to boost your in-store display. Show How-To Videos: Create how-to videos for your...
by MetroClick | Dec 19, 2018 | Uncategorized
While many industries were and continue to be hit hard with the rise in online shopping, the toy industry was completely upheaved, marked by the fall of retail behemoth Toys R’ Us. But a strange outlier existed in the toy industry: FAO Schwarz. After closing for a...
by MetroClick | Dec 19, 2018 | Uncategorized
One of the greatest feats of 21st century retailing is the invaluable insight brands are getting on every nuance of customer behavior, allowing them to create personalized and optimized products and experiences for their unique clientele. Everything from sales data to...
by MetroClick | Dec 14, 2018 | Uncategorized
Retailers have spent the last year continuing to shed their reputation for being conservative adopters of tech. As customer behaviors change and shoppers insist on seamless digital experiences in all aspects of their lives, retailers have been responding. 1....
