A Leading Retail Kiosk Manufacturer
Metroclick Mall Kiosk Design Solutions Will Amaze Your Customers
Challenges Of Retail
As more and more brick and mortar stores and malls around world increasingly find themselves competing with ecommerce giants for products and service sales, it’s more important than ever for them to engage walk-in customers.
In order to boost revenue generated from foot traffic, some retail store owners are now boosting customer bases and improving repeat business by offering a highly impressive self-service experience through digital retail kiosks via touch screen.
MetroClick is one of the top kiosk manufacturers in the USA.
Reasons For Renting Or Buying
Retail kiosks provide detailed information to customers about the services and products being offered by the retailer. Since they can be easily accessed by the customers, they find it super convenient to visit any kiosk to make inquiries such as product availability, pricing, and even feature comparison.
These touch kiosks also save time and also allow consumers to have more confidence that company is using new technology to improve customer experience. This also promotes customer loyalty as they can enjoy more enhanced buying experience using these kiosks.
Metroclick retail kiosks are available as both outdoor and indoor models.
All the touchsceen kiosk models have the following additional integrations. Credit card processing, scanner, camera, mobile payment integration, receipt printing, RIFD, NFC, unique QR codes, photo printing, speakers and they also have a built-in camera and special face-recognition software. These kiosk can be customized completely to match the exact décor of your venue. You can get htem in 21.5”. 32”, 42” and 55” Touchscreen display.
Metroclick offers retail kiosk design with cutting edge event and retail technology, allowing you to keep up with increased demand for accurate information and self-service. Their kiosk design engages customers by inviting them to interactively learn more about their products, services, and general information your business offers.
Catering to the burgeoning demand for self-service, the range of kiosks from them offer users with ultimate consumer experience. Smart kiosk design is such that it can be configured to help retailers boost customer relationship and boost recurring business by offering access to loyalty program signups, promotions and reward points.
These kiosks can be an important tool for retailers to build brand awareness. Studies show that touch screen kiosks improve brand awareness by as much as 57 percent. As customers get used to the convenience of interactive kiosks, many brick-and-mortar retail stores can see an increase of profits to almost 43 percent. Generating repeat business from existing customer is very important.
Sources estimate it costs between 5 to 12 times more to source a new customer. In addition, the studies show that a mere 7 percent increase in customer loyalty can result up to 87 percent more profits.
MetroClick retail kiosks are available
for rent and sale in the following sizes:
Challenges Faced By Retail
Long delays at checkout counters is so common for retailers, and many studies show that historically, 2.4 percent of all retail buyers are impatient to abandon their long line and leave the store without buying anything, even the items that are in their cart.
In fact, long queues cost some famous brands over $90 million a year in revenue, and retail owners can easily speed up service at point of sale by deploying digital kiosks with easy-to-use and intuitive software that keeps customers moving.
A interactive mall kiosk can easily serve five times as many customers as traditional customer service.
Innovative, sleeker, and interactive digital retail kiosk design has massively transformed the global self-service landscape.
These hi-tech kiosks are geared for best ever efficiency, and these highly agile machines can neatly fit even on small floors, giving all kinds of stores an ability to treat customers to a highly streamlined transaction process that creates a lasting self-service encounter and also cuts customer’s wait time by approx 37 percent.
Further, smart kiosk design makes it super easy to prod customers to upgrade or add many related or some promotional items that can add almost 7-10 percent to transactions, giving stores improved revenue streams from the current customer base.
One easy example is offering lucrative extended warranties for various electronic appliances, something which some sales associates are not inclined to do.
Why Business Need Retail Strategy Using Technology
A business that adopts retail kiosk strategy can solve a lot of pending problems and offer more services at a lower cost.
As interactive and information kiosks provide consumers answers to so many of their buying questions instantly, it allows the store to focus more on cutting labor costs on sale professionals to increase total sales volume.
In addition, such kiosks also allows business to streamline total number of business employees necessary to service their customers, and retailer can also cut back on expensive resources as lesser number of employees will be required to complete management.
As self-service retail kiosk checkout becomes more and more common across the retail sector, many progressive retailers are now realizing the sheer versatility of kiosk design and putting them on their floors to act as automated sales specialists.
Using the interactive touch screen kiosk’s high-resolution, brilliant and interactive touch-screen, customers can easily search for in-warehouse or in-store products, get required information and can even carry out product comparisons, allowing them to choose unique options as per their taste.
Studies show that around 65 percent of customers prefer to do their own product research using on-site self service, and these days, businesses are using latest, hi-tech digital signage as a part of their dynamic digital experience can see 37 percent more walk-in traffic and 33 percent higher sales volumes.
Loyalty programs are so popular in retail sector ad have shown no signs of slowing since they became industry standard 26 years ago. Many studies in the past show that over 87 percent of consumers quickly use their rewards benefits, mostly within a month and that 93 percent of millennials are now members of at least two loyalty programs.
Get In Touch
METROCLICK NEW YORK
149 W 27th Street
New York, NY 10001